Last Updated: April 8, 2026
Step 7 Consulting, Inc. (“Step 7,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website at step7consulting.com.
Information We Collect
Contact Forms
When you submit a contact form or schedule a consultation through our website, we collect:
- Name (first and last)
- Email address
- Phone number
- Company name
- Job title (consultation form only)
- Company size (consultation form only)
- Project details including areas of interest, timeline, and budget range (consultation form only)
- How you found us (referral source)
This information is collected solely to respond to your inquiry and is stored securely. We do not share this information with third parties for marketing purposes.
AI Chatbot
Our website includes an AI-powered chat assistant to help answer questions about our services. When you use the chatbot:
- Chat conversations are stored to maintain context during your interaction and to help us improve our website
- Retention period: Chat history is retained for 1 year, then automatically deleted
- Analysis: We analyze chatbot questions to identify common topics and improve our website content
- No personal information required: You are not required to provide any personal information to use the chatbot
Website Analytics
We use Google Analytics to understand how visitors use our website. This includes information such as:
- Pages visited
- Time spent on the site
- Geographic location (city/region level)
- Device and browser type
- Referral source
Google Analytics uses cookies to collect this information. For details about cookies and to manage your preferences, please see the “Cookies” section below.
Cookies
We use cookies to enhance your browsing experience and analyze website traffic. Cookies are managed through CookieYes, which allows you to customize your cookie preferences.
Cookie Categories:
- Necessary: Required for basic site functionality (always active)
- Functional: Enable enhanced features like social media sharing
- Analytics: Help us understand how visitors use our site (Google Analytics)
You can customize your cookie preferences at any time through the cookie banner that appears on your first visit, or by accessing cookie settings in your browser. For detailed information about the specific cookies we use, please refer to your cookie preferences managed through CookieYes.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and consultation requests
- Provide customer support through our chatbot
- Improve our website content and user experience
- Analyze website traffic and usage patterns
- Comply with legal obligations
We do not sell or rent your personal information to third parties. We do not use your information for unsolicited marketing emails.
Data Retention
- Contact form submissions: Retained as long as necessary to respond to your inquiry and maintain business records, typically 3-5 years
- Chatbot conversations: Automatically deleted after 1 year
- Analytics data: Retained according to Google Analytics default retention settings (typically 26 months)
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Opt-out: Unsubscribe from any email communications
To exercise these rights, please contact us at:
- Email: info@step7consulting.com
- Phone: 800-695-5107
We will respond to your request within 30 days. To verify your identity, we may request additional information before processing your request.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes:
- Encryption of data in transit (HTTPS)
- Access controls and authentication
- Regular security assessments
- Secure data storage practices
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Third-Party Services
We use the following third-party services that may process your information:
- Google Analytics: Website traffic analysis (see Google’s Privacy Policy at policies.google.com/privacy)
- CookieYes: Cookie consent management
- reCAPTCHA: Spam prevention on forms (see Google’s Privacy Policy)
These third parties are required to handle your information in accordance with their own privacy policies and applicable data protection laws.
California Privacy Rights (CCPA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information we collect and how it’s used
- Right to request deletion of your personal information
- Right to opt-out of the sale of personal information (note: we do not sell personal information)
- Right to non-discrimination for exercising your CCPA rights
To exercise these rights, contact us using the information provided above.
Children’s Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will promptly delete it.
International Data Transfers
Step 7 Consulting is based in the United States. If you access our website from outside the United States, your information may be transferred to, stored, and processed in the United States. By using our website, you consent to this transfer.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any updates on this page and update the “Last Updated” date at the top. We encourage you to review this policy periodically.
Contact Us
Questions about Privacy? Call us at 800-695-5107 or message us through our Contact Us page.
